Plain language summary: We collect only what we need, we never sell your data, and you can request deletion at any time by emailing hello@labelvanlife.world.

1. Who We Are

This Privacy Policy describes how Label Vanlife World ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website at labelvanlife.world or purchase our membership products.

Data Controller:
Label Vanlife World
Email: hello@labelvanlife.world

Label Vanlife World is an independent international brand operating the global certified vanlife spots network. It has no affiliation with any other entity or website.

2. Data We Collect

We collect data in the following circumstances:

Category Data Collected Source
Identity First name, last name Purchase form / email sign-up
Contact Email address Purchase form / newsletter sign-up
Payment Payment method details (card number, expiry, CVV) Stripe (processed by Stripe, not stored by us)
Transaction Purchase amount, currency, date, product purchased Stripe checkout
Usage Pages visited, time on page, browser type, country (anonymised IP) Google Analytics 4 (anonymised)
Technical IP address (anonymised), device type, operating system Web server / GA4

We do not collect sensitive data (racial origin, health data, political opinions, biometric data, etc.) and we do not collect data from minors under 16 years of age.

3. How We Use Your Data

Purpose Legal Basis (GDPR)
Process your membership purchase and deliver your digital member card Contract performance (Art. 6(1)(b))
Send transactional emails (order confirmation, membership code, card access) Contract performance (Art. 6(1)(b))
Send membership-related communications (new certified spots, network updates) Legitimate interest (Art. 6(1)(f))
Send marketing emails and newsletters (if you opt in) Consent (Art. 6(1)(a))
Analyse website usage to improve the service Legitimate interest (Art. 6(1)(f)) — anonymised data
Comply with legal and tax obligations Legal obligation (Art. 6(1)(c))
Prevent fraud and ensure platform security Legitimate interest (Art. 6(1)(f))

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share data only with trusted service providers acting as data processors under our instruction:

Service Provider Purpose Location
Stripe, Inc. Secure payment processing. Stripe processes card data directly — we never see your full card details. Stripe Privacy Policy → USA / EU (SCC)
Google Analytics 4 Anonymised website analytics. IP addresses are anonymised before storage. Google Privacy Policy → USA / EU (SCC)
Email service provider Sending transactional and marketing emails (member cards, spot updates) EU-based
Vercel Inc. Website hosting and content delivery USA / EU (SCC)

All third-party providers are contractually bound to use your data solely for the purposes described above. International transfers to the USA are governed by Standard Contractual Clauses (SCC) as approved by the European Commission.

5. Data Retention

Data Type Retention Period Reason
Member account data (name, email, member code) Duration of active membership + 3 years Service delivery + legal disputes
Transaction / payment records 10 years Accounting and tax obligations
Marketing email subscriptions Until you unsubscribe Consent-based
Analytics data (GA4) 14 months (Google's standard retention) Service improvement
Website server logs 90 days Security and fraud prevention

After the applicable retention period, data is securely deleted or anonymised.

6. Cookies & Analytics

We use cookies and similar technologies on labelvanlife.world. Here is a summary of the cookies we use:

Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be disabled.

Analytics Cookies (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects anonymised data including pages visited, session duration, and general geographic region (country level). IP addresses are anonymised before any data is stored.

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website or your membership.

7. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

👁

Right of Access

Request a copy of the personal data we hold about you (Art. 15 GDPR).

✏️

Right to Rectification

Request correction of inaccurate or incomplete data (Art. 16 GDPR).

🗑

Right to Erasure

Request deletion of your data ("right to be forgotten") (Art. 17 GDPR).

Right to Restriction

Request that we restrict processing of your data (Art. 18 GDPR).

📦

Data Portability

Receive your data in a structured, machine-readable format (Art. 20 GDPR).

🚫

Right to Object

Object to processing based on legitimate interest or for direct marketing (Art. 21 GDPR).

↩️

Withdraw Consent

Withdraw consent at any time for consent-based processing (e.g. marketing emails).

🏛

Right to Complain

Lodge a complaint with your national data protection authority (e.g. ICO, CNIL, BfDI).

To exercise any of these rights, contact us at hello@labelvanlife.world. We will respond within 30 days. We may ask you to verify your identity before processing your request.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, in accordance with Article 33–34 GDPR.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us at hello@labelvanlife.world and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify active members of material changes by email. The "Last updated" date at the top of this page will always indicate when the most recent changes were made.

We encourage you to review this policy periodically.

Questions about your data?

Our team is happy to help. We respond to all data requests within 30 days.

hello@labelvanlife.world

→ Read our Terms of Service